Shipping policy

 

We proudly ship worldwide from our Canada warehouse. 

Pre-order items will have a "Shipping Starts" date in their description, indicating when they will begin shipping.
- Processing time for express orders is 1-2 business days from this date, and 3-5 business days for standard orders.

Express/Priority Orders:

• USA & Canada: 2-5 business days. 1-2 business days processing, 1-3 business days shipping.
• International: 4-9 business days. 1-2 business days processing, 3-7 business days shipping. 
  

Standard International/Expedited Orders:

• USA: 6-10 business days. 3-5 business days processing, 3-5 business days shipping. 
• Canada: 6-12 business days. 3-5 business days processing, 3-7 business days shipping.  
• International: 7-15 business days. 3-5 business days processing, 4-10 business days shipping.
  

CUSTOM CHARGES
Shipments crossing international borders may be subject to duties and taxes, as imposed by the destination country’s government. These charges are your responsibility and are not covered by Scestra

Shipping fees paid at checkout do not include duties and taxes, which are payable directly to your government upon delivery. Please note that shipping fees are non-refundable, and return shipping costs are the customer's responsibility.

A handling fee will be applied to orders that are refused or returned due to incomplete or incorrect addresses.